How to cancel your subscription
You can modify or terminate your Kumo subscription by navigating to your Account Settings page. You'll see an option to Manage your Kumo Subscription in the Billing section, where you will find a "Cancel Subscription" button. This will open a new tab in Stripe where you can now cancel your subscription.
If you need help canceling your subscription, or have trouble accessing your Account Settings page, please contact us at [email protected]!
Will I still have access after I cancel?
Yes, if you cancel before your next renewal date and choose to cancel at the end of the billing period, you keep access through the end of the period you have already paid for. You will not be charged again for the next period. For example, if you would next be charged on Oct. 28 and you cancel at period end now, you can keep using Kumo through Oct. 27.
If you need us to cancel for you at period end, email [email protected] from the email on your billing account and we will take care of it.